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From Checkout to Webhooks: The Subscription Lifecycle Most Apps Get Wrong

November 30, 20256 min read
From Checkout to Webhooks: The Subscription Lifecycle Most Apps Get Wrong

The Checkout Button Is Just The Beginning

User clicks "Subscribe." Payment succeeds. Done, right?

Not even close.

The Full Lifecycle

A subscription isn't an event—it's a state machine. Here's what actually happens:

1. Checkout Initiated

User starts checkout. You create a session with success/cancel URLs.

2. Payment Processing

Gateway attempts to charge. Could succeed, fail, or require authentication.

3. Subscription Created

Payment succeeded. Subscription is now active (or trialing, if you have a trial period).

4. Webhook Delivery

Your app receives a webhook. You update your database. Hopefully.

5. Entitlements Granted

Customer can now access paid features. Your app needs to know this immediately.

6. Ongoing Lifecycle

  • Renewals (automatic charges)
  • Failed payments (retry logic)
  • Upgrades/downgrades (proration)
  • Cancellations (at period end or immediate)
  • Reactivations
  • Where Apps Go Wrong

    Not handling webhooks properly: Webhooks can arrive out of order, be duplicated, or fail. Your code needs to handle all three.

    Assuming success: "Payment succeeded" doesn't mean "subscription is active." There are intermediate states.

    Ignoring failed payments: A subscription in "past_due" status is still technically active. Do you know when to cut off access?

    No idempotency: If a webhook is delivered twice, does your code create duplicate records?

    State desync: Your database says "active," Stripe says "canceled." Now what?

    The Solution

    A proper billing system handles this complexity for you:

  • Webhook processing with deduplication
  • State machine with clear transitions
  • Automatic retry and recovery
  • Single source of truth
  • Event logs for debugging
  • The Bottom Line

    Subscription lifecycle management is deceptively complex. Most teams underestimate it until they're debugging payment issues in production.

    Build on a system that's already solved these problems.